A. Introduction
MELAUTO (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with U.S. federal and Florida state laws.
B. Information We Collect
1. Personal Information:
When you contact us, request a free estimate, or schedule an appointment, we may collect:

• Name
• Address
• Email address
• Phone number
• Vehicle information & photos of damage

2. Non-Personal Information:
We may automatically collect data for analytics, such as:

• Browser type & operating system
• IP address & device type
• Pages visited & time spent on site

C. How We Use Your Information
We use your information to:

• Provide and personalize our repair services
• Process insurance claims and free estimates
• Send service updates or appointment confirmations
• Improve website performance and customer experience

D. Disclosure of Information
We do not sell or rent your personal information. We may share it only in these cases:

• With Service Providers: For example, payment processors, hosting platforms, or insurance partners, strictly under confidentiality agreements.
• For Legal Compliance: If required by law, court order, or to comply with government requests.

E. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage or disable cookies via your browser settings, but some site functions may not work properly.
F. Your Rights You may request to view, correct, or delete your personal information by contacting us at pchuriakov@gmail.com
G. Security We take reasonable measures to protect your personal information. However, no online transmission or storage system is 100% secure.
H. Changes to This Privacy Policy We may update this policy from time to time. The “Effective Date” at the top will be revised when changes are made.
I. Contact Us
MELAUTO SALES LLC
7727 Atlantic Blvd, Jacksonville, FL 32211
📧pchuriakov@gmail.com
📞 +1 (206) 886-9277